FANUC ACADEMY

Overview

FANUC has been focusing its energy on training our customers, as well as domestic and overseas service personnel since its foundation, in order to promote automation and robotization in our customersʼ factories around the world.
In 1982, FANUC established the FANUC Technical Training Center and over 100,000 participants have graduated to date.
During the one-year period from April 2018 to March 2019, a total of 5,186 trainees attended from Japan and overseas.
In March 2018, FANUC established FANUC ACADEMY, an educational facility that expanded the size and content of the Center. FANUC ACADEMY offers training programs for all products, from CNCs, Servos, and Lasers, Robots, Robomachines, and the IoT products, with training lasting from two days to three weeks, depending on the needs of the participants.
In 2020, the number of trainees decreased due to the spread of COVID-19 and the measures we took to prevent infection, but we responded to the demand for education by enhancing eACADEMY, a new online education system with live and on-demand seminars through FY2021.
During the two-year period from April 2021 to the end of March 2023 as a result of thorough countermeasures to prevent the spread of COVID-19 such as limiting the number of participants in face-to-face seminars and holding only those seminars considered highly necessary, the number of face-to-face Academy seminar participants continued to decline, but we had 6,761 participants. Live seminars and on-demand seminars continued to accept participants.
In addition, FANUC ACADEMY is also working with Training Departments established in the United States, Europe, and China to build a system for conducting training based on FANUC's global standard to customers around the globe.
We are engaged in efforts to provide a high level of customer service while also educating our trainers and service engineers around the world on the latest products through live seminars.

FANUC participates in the Consortium of Human Education for Future Robot System Integration (CHERSI), which will develop human resources specialized in robotics through industry-academia collaboration, and is actively engaged in robotics human resource development activities by providing lectures at FANUC AMADEMY to teachers from technical high schools.

Click here to see the initiatives taken at FANUC ACADEMY in response to COVID-19.

Systems to Enhance Educational Effectiveness

FANUC ACADEMY's Satisfaction Rating and Number of Trainees

We have revised our systems to thoroughly enhance educational effectiveness, and have received a rating of 4.5 or higher out of 5 on the trainee satisfaction survey, since 2019.The average satisfaction rating for the FY2023 was 4.62.

FANUC ACADEMY's Satisfaction Rating and Number of Trainees

* The number of trainees decreased from February to March 2018, due to the transition from FANUC Training Center to FANUC ACADEMY. During this period, the Nagoya school continued to offer training.
* Due to COVID-19, the number of trainees decreased 2020.

Respect for Trainee Diversity

When we built FANUC ACADEMY in 2018, we set up a Muslim prayer room for trainees. This was done to ensure the facility takes into consideration the religions and customs of employees and trainees from around the world.
Food served at the facility includes vegetarian items and gluten-free items.