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With Our Customers

Basic Approach

The three philosophies of FANUC are comprised of “one FANUC”, “Reliable, Predictable, Easy to Repair”, and “Service First”. FANUC contributes to the manufacturing industry around the world by conforming to, and practicing these philosophies.
In development, FANUC focuses on ensuring its customers` safety and enhancing their productivity.
FANUC strives to enhance the quality, safety, and reliability of its products, and has established a quality management system toward this end.
FANUC provides lifetime maintenance to its products for as long as they are used by customers, through more than 260 service locations throughout the world. In addition, FANUC strives to improve customer satisfaction through the provision of training courses at FANUC ACADEMY and support at the time of product installation.


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